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How To Activate Globe Roaming In The USA

Published:

Modified: December 28, 2023

by Livy Harkins

how-to-activate-globe-roaming-in-the-usa

Introduction

When traveling to the United States, staying connected to the internet and being able to make calls and send messages is essential. As a Globe subscriber, you have the option to activate roaming services that allow you to use your phone seamlessly while abroad. Roaming enables you to access the network of a foreign service provider, ensuring that you can remain connected without any hassle.

 

In this article, we will guide you through the process of activating Globe roaming in the USA. We will provide step-by-step instructions on how to enable roaming, configure your network and APN settings, and troubleshoot common issues that may arise during your trip. By following our guide, you can ensure that you stay connected and enjoy a hassle-free experience while exploring the United States.

 

Before we jump into the activation process, it’s important to note that roaming services may incur additional charges. It is essential to check with Globe about specific roaming rates and plans before traveling. Additionally, ensure that your device is compatible with the networks in the USA to avoid any connectivity issues.

 

Now, let’s dive into the steps to activate Globe roaming in the USA and keep your communication channels open!

 

Step 1: Check Roaming Availability

Before you can activate roaming services with Globe in the USA, it is crucial to check if roaming is available on your account. To verify the roaming availability, follow the steps below:

  1. Open your phone’s dialer or keypad.
  2. Dial *143# and press the call button.
  3. From the options presented, select “Roaming & Int’l Services.”
  4. Choose “Roaming Information” to check your roaming status.

If you see that roaming is not yet activated, you will need to proceed to the next step to enable this service. Some Globe subscribers may already have roaming activated by default, but it is always a good idea to confirm the status before traveling to the USA in order to avoid any connectivity issues.

 

It’s worth mentioning that some Globe plans may have certain restrictions when it comes to roaming. Ensure that your plan includes international roaming services and that you are aware of any additional charges that may apply. If you are unsure about your plan’s coverage, it’s advisable to contact the Globe customer service hotline or visit a Globe store for assistance.

 

Once you have confirmed that roaming is available on your account, you are ready to move on to the next step: activating the roaming service.

 

Step 2: Activate Roaming Service

To activate the roaming service with Globe in the USA, you can choose from several methods, depending on your preference and convenience. Here are the different ways to activate roaming:

  1. Through GlobeOne App: If you have the GlobeOne app installed on your smartphone, you can easily activate roaming by following these steps:
    1. Open the GlobeOne app on your device.
    2. Log in to your account using your Globe number.
    3. Find the “Roaming” section in the app menu.
    4. Select the desired roaming plan or choose “Enable Roaming” to activate the default roaming service.
    5. Confirm your selection and wait for a confirmation message.
  2. Through SMS: If you prefer activating roaming via SMS, follow these steps:
    1. Open your messaging app and compose a new text message.
    2. Type ROAM ON and send it to 2884.
    3. Wait for a confirmation message to verify that roaming has been activated.
  3. Through Globe USSD Code: Alternatively, you can activate roaming by dialing a USSD code:
    1. Open your phone’s dialer or keypad.
    2. Dial *143# and press the call button.
    3. From the options presented, select “Roaming & Int’l Services.”
    4. Choose “Roaming Activation” and follow the prompts to activate roaming.
    5. Wait for a confirmation message to validate the successful activation of roaming.

After you have activated the roaming service using any of the methods mentioned above, you will typically receive a confirmation message confirming the successful activation. It’s advisable to restart your phone to ensure that the roaming settings take effect properly.

 

Now that the roaming service is activated, it’s time to move on to the next step: setting up your network and APN settings to ensure seamless connectivity in the USA.

 

Step 3: Set Network and APN Settings

Setting up your network and Access Point Name (APN) settings is crucial to establish a stable and reliable connection while using Globe roaming in the USA. Follow the steps below to configure your network settings:

  1. Go to your phone’s “Settings” menu.
  2. Look for “Mobile Networks” or “Connections” and tap on it.
  3. Select “Network Operators” or “Network Selection.”
  4. Choose “Automatic” or “Globe” as your preferred network operator.
  5. Wait for your phone to search for available networks and connect to the Globe roaming network in the USA.

Note that the exact steps to access these settings may vary depending on your phone’s make and model. If you encounter any difficulties, consult your phone’s user manual or contact the manufacturer’s customer support.

 

Once you have configured the network settings, it’s time to update the APN settings. APN settings control how your device connects to the internet while roaming. To set up the APN settings, follow these steps:

  1. Return to the “Settings” menu on your phone.
  2. Tap on “Mobile Networks” or “Connections.”
  3. Select “Access Point Names” or “APN.”
  4. If there is an existing APN, tap on it and make sure the settings match the following:
    • Name: Globe Roaming
    • APN: http.globe.com.ph
    • Authentication Type: PAP or CHAP
    • APN Protocol: IPv4
    • APN Roaming Protocol: IPv4
    • Bearer: Unspecified
  5. If there are no existing APNs, tap on the “+” or “Add” icon to create a new APN.
  6. Enter the following settings:
    • Name: Globe Roaming
    • APN: http.globe.com.ph
    • Authentication Type: PAP or CHAP
    • APN Protocol: IPv4
    • APN Roaming Protocol: IPv4
    • Bearer: Unspecified
  7. Save the APN settings and exit the menu.

With the network and APN settings properly configured, your device should be ready to connect to the Globe roaming network in the USA. However, it’s recommended to restart your phone to ensure the changes are implemented correctly.

 

Now that your network and APN settings are in place, let’s move on to the next step: checking your balance or topping up for uninterrupted usage.

 

Step 4: Top-up or Check Balance

Before using your Globe roaming service in the USA, it is crucial to ensure that you have sufficient balance or credit to cover the charges associated with roaming. Here are two convenient ways to top-up or check your balance:

  1. Online Top-up: If you have access to the internet, you can easily top up your Globe prepaid account or check your balance through the Globe website or mobile app. Follow these steps:
    1. Visit the Globe website or download the GlobeOne app if you don’t have it already.
    2. Log in to your account using your Globe number.
    3. Choose the “Prepaid” section or look for the option to top up or check balance.
    4. Follow the prompts to top up your account or check your balance.
  2. Via USSD Code: If you prefer a quick and straightforward method, you can check your balance or top up your account using a USSD code. Here’s how:
    1. Open your phone’s dialer or keypad.
    2. Dial *143# and press the call button.
    3. From the options presented, select the desired service, such as “Check Balance” or “Load/Share-A-Promo.”
    4. Follow the on-screen instructions to complete the transaction or check your balance.

By ensuring that you have sufficient credit or balance in your Globe account, you can enjoy uninterrupted usage of your roaming services while in the USA. It’s important to note that roaming charges may apply, so keeping track of your usage and balance is essential to avoid any unexpected charges.

 

If you are a postpaid subscriber, it’s advisable to check your monthly plan and billing details to understand the roaming charges and allocations that apply to your account. You can access this information through the Globe website, mobile app, or by contacting customer support for assistance.

 

With your balance topped up or your account balance checked, you are all set to use your Globe roaming service in the USA. However, if you encounter any issues or have trouble connecting, don’t worry. We’ll cover troubleshooting common problems in the next step.

 

Step 5: Troubleshooting Common Issues

While using Globe roaming in the USA, you may encounter some common issues that can affect your connectivity. Here are a few troubleshooting steps to help resolve these problems:

  1. No Network Coverage: If you are unable to connect to any network or experience a lack of network coverage, try the following:
    • Manually select the network: Go to your phone’s network settings and manually select the network operator with the strongest signal.
    • Restart your device: Sometimes a simple device restart can resolve network connectivity issues.
    • Check your APN settings: Ensure that your APN settings are correctly configured as outlined in Step 3.
    • Contact Globe customer support: If the issue persists, reach out to Globe customer support for further assistance.
  2. Unable to Make or Receive Calls: If you are having difficulties making or receiving calls, try these steps:
    • Check your account balance: Ensure that you have sufficient credit or balance to make calls or check if there are any restrictions on your plan.
    • Restart your device: A quick restart of your phone can often resolve call-related issues.
    • Try a different location: Move to a different area to see if the signal improves and allows you to make or receive calls.
  3. Data Connectivity Issues: If you are unable to access the internet while roaming, follow these steps:
    • Check your APN settings: Make sure your APN settings are correctly configured as mentioned in Step 3.
    • Enable Data Roaming: Ensure that data roaming is enabled in your device settings.
    • Restart your device: A simple restart can often resolve data connectivity issues.
    • Contact Globe customer support: If the problem persists, reach out to Globe customer support for further assistance.

If none of these troubleshooting steps resolve your issue, it’s advisable to contact Globe customer support directly. They will have the expertise to address specific issues related to your account and roaming service in the USA.

 

Remember, it’s always a good idea to test your connectivity and familiarize yourself with the available support channels before traveling. This way, you can address any issues that may arise promptly and enjoy a hassle-free experience while using Globe roaming in the USA.

 

With the troubleshooting steps covered, you now have all the information you need to activate and utilize Globe roaming in the USA. Enjoy your trip and stay connected with Globe!

 

Conclusion

Activating Globe roaming in the USA is a simple process that allows you to stay connected while traveling. By following the steps outlined in this article, you can ensure seamless communication and internet access throughout your trip.

 

First, it’s essential to check the roaming availability on your account to confirm that you can activate roaming services. Once confirmed, you can easily activate roaming using the GlobeOne app, SMS, or USSD code.

 

After activating roaming, configuring your network and APN settings is vital to establish a stable connection in the USA. Remember to set your network operator to “Globe” or “Automatic” and configure your APN settings with the provided details.

 

Checking your balance or topping up your account is necessary to cover any roaming charges that may apply. You can conveniently do this through the Globe website, mobile app, or by using USSD codes.

 

If you encounter any issues while using Globe roaming in the USA, try troubleshooting common problems such as network coverage, call connectivity, or data issues. Restarting your device, checking APN settings, and contacting Globe customer support can help resolve these issues.

 

In conclusion, Globe roaming in the USA allows you to stay connected, make calls, send messages, and access the internet while abroad. By following the steps outlined in this guide, you can activate and utilize Globe roaming services in the USA with ease. Stay connected and enjoy your trip!