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Hertz Car Rental Experience: France & Italy Road Trip (Review)


Modified: September 26, 2023

by Bethina Spradley



Welcome to a thrilling road trip adventure through the stunning landscapes of France and Italy! Exploring these captivating countries by car is an exhilarating way to discover hidden gems and soak in the rich culture and history they have to offer. And when it comes to car rentals, Hertz is a name that stands out as a reliable and trusted choice.


In this article, we will take you through our personal experience with Hertz car rentals during our unforgettable road trip through France and Italy. We will share insights into the booking process, the pick-up and drop-off experiences, the quality of the vehicles, and the overall driving experience.


Embarking on a road trip allows for the ultimate freedom to explore at your own pace. With Hertz, we had the convenience of choosing from a wide range of vehicles that suited our needs perfectly. Whether you are a solo traveler, a couple, or a family, Hertz has options to cater to all requirements.


Not only did Hertz provide us with reliable and comfortable vehicles, but their user-friendly online booking system made the reservation process a breeze. The website navigates smoothly, and the search filters help narrow down options based on location, vehicle type, and price range. The transparent pricing and detailed descriptions of each vehicle alleviate any confusion, ensuring that you select the right car for your journey.


Planning a road trip requires careful consideration of your destination, and for us, it was a no-brainer to start in France, a country renowned for its diverse landscapes, world-class cuisine, and iconic landmarks. From the picturesque vineyards of the Bordeaux wine region to the magnificent beaches of the French Riviera, there was always something new to discover around every corner.


From there, we ventured into the enchanting country of Italy, where we marveled at the ancient ruins of Rome, meandered through the narrow streets of Venice, and indulged in mouthwatering gelato in Florence. The driving experience in Italy was equally captivating, with its scenic coastal routes and charming countryside.


So buckle up and join us as we delve into the details of our Hertz car rental experience during this incredible journey, unraveling the highlights of our road trip and offering valuable recommendations to make your own adventure as memorable as possible.


Car Rental Booking Process

The car rental booking process can often be a daunting task, but Hertz makes it simple and efficient. Their website is user-friendly, with a straightforward booking interface that ensures a smooth experience from start to finish.


To begin the booking process, we accessed the Hertz website and filled in the necessary information, such as the pick-up location, dates, and times. Hertz has an extensive global network, making it easy to book a car at various locations in both France and Italy.


The website allows you to customize your search based on your preferences, including vehicle type, size, and transmission. This level of versatility ensures that you can find the ideal car to suit your needs, whether it’s a compact vehicle for navigating city streets or a spacious SUV for a family road trip.


One of the advantages of booking with Hertz is the transparent pricing structure. The website provides a breakdown of the costs, including any additional fees, insurance options, and taxes, allowing you to make an informed decision. This level of transparency is appreciated, as it eliminates any surprises when picking up the vehicle.


During the booking process, we also had the option to add extras, such as a GPS navigation system, child seats, or additional drivers. These add-ons can be particularly useful for those traveling with children or unfamiliar with the area.


Once the booking was complete, we received a confirmation email with all the necessary details, including the reservation number and pick-up location. The email also included essential information, such as the required documents for pick-up and any specific instructions related to the chosen location.


Overall, Hertz’s car rental booking process was seamless and hassle-free, providing us with the confidence and convenience we needed for our road trip. Their user-friendly website, transparent pricing, and the ability to customize options made the experience enjoyable and stress-free.


Pick-Up Experience at Hertz France

Arriving at the Hertz rental location in France, we were greeted with a warm and welcoming atmosphere. The rental staff was friendly, professional, and efficiently handled the pick-up process, ensuring a seamless transition from the arrival to the vehicle handover.


Hertz made sure to prioritize customer satisfaction by providing detailed instructions regarding the pick-up process in our reservation confirmation email. This allowed us to feel prepared and informed on what to expect upon arrival.


At the rental counter, the Hertz staff greeted us with a smile and swiftly processed our reservation. They verified our identification and driver’s license, checked our reservation details, and explained the rental terms and conditions in a clear and concise manner.


Once the paperwork was completed, we were escorted to the vehicle, which was parked nearby. The Hertz representative took the time to inspect the vehicle with us, pointing out any pre-existing damages and ensuring that we were comfortable and satisfied with its condition.


The car itself was spotlessly clean and well-maintained, reflecting Hertz’s commitment to providing quality vehicles to its customers. The staff also took the time to familiarize us with the vehicle’s features and controls, making sure we were confident before hitting the road.


During the pick-up process, we were also offered the opportunity to purchase additional insurance coverage or take advantage of optional extras, such as a toll pass or fuel pre-purchase. While these options were presented, there was no pressure to purchase them, which we appreciated.


The entire pick-up experience at Hertz France was efficient, professional, and customer-oriented. The friendly staff, thorough vehicle inspection, and detailed explanations of the rental process left us feeling confident and ready for our road trip adventure.


Overall, Hertz’s commitment to excellent customer service was evident from the moment we stepped foot in their rental location in France. Their attention to detail and dedication to ensuring a smooth pick-up experience set the tone for a positive and enjoyable journey ahead.


Driving Experience in France

Driving through the picturesque landscapes of France is an experience like no other. From the stunning countryside to the bustling city streets, navigating the roads in France was both exciting and enjoyable. Hertz provided us with a reliable and well-maintained vehicle that ensured a comfortable and smooth driving experience.


One of the highlights of driving in France was the well-maintained road infrastructure. The highways, known as “autoroutes,” are renowned for their quality and efficiency, making long-distance travel a breeze. The signage is clear and easy to understand, allowing for hassle-free navigation and a sense of security on the road.


As we ventured through the countryside, we were treated to breathtaking vistas of rolling hills, vineyards, and charming villages. The scenic routes were well worth taking, providing us with an opportunity to truly immerse ourselves in the beauty of the French countryside.


While driving in major cities like Paris or Lyon may seem daunting at first, Hertz equipped us with a GPS navigation system, which proved to be invaluable. The GPS guided us through the bustling city streets, ensuring that we reached our destinations efficiently and avoiding any unnecessary stress.


It’s worth noting that French drivers are generally courteous and law-abiding. They adhere to speed limits and respect traffic rules, making for a safe and pleasant driving experience. However, it’s essential to be aware of the local driving customs, such as giving way to pedestrians at crosswalks and using roundabouts.


In terms of parking, Hertz provided us with relevant information on parking options in various cities, including recommendations for secure parking areas or public parking facilities. This information gave us peace of mind and allowed us to plan our stops without worrying about the safety of our vehicle.


Overall, the driving experience in France was a delightful adventure. Navigating the well-maintained roads, enjoying the stunning scenery, and experiencing the charm of the countryside made for an unforgettable journey. Hertz’s reliable vehicle and helpful resources ensured that our driving experience in France was nothing short of exceptional.


Road Trip Itinerary in France

Our road trip through France with Hertz allowed us to explore some of the most beautiful and diverse regions of the country. With a well-planned itinerary, we were able to make the most of our time and experience the unique charms of each destination.


We started our journey in the vibrant city of Paris, known for its iconic landmarks, world-class museums, and charming neighborhoods. We spent a few days exploring the city, taking in the beauty of the Eiffel Tower, strolling along the Seine River, and immersing ourselves in the art and culture of the Louvre Museum.


From Paris, we headed south to the breathtaking Loire Valley, famous for its enchanting châteaux and picturesque vineyards. We visited stunning castles like Château de Chambord and Château de Chenonceau, marveling at their architectural beauty and rich history.


Continuing our journey, we ventured to the stunning French Riviera, where we soaked up the sun on the glamorous beaches of Nice and explored the charming streets of Cannes and Saint-Tropez. The crystal-clear waters and vibrant atmosphere of the French Riviera left an indelible mark on our road trip.


We then made our way to the renowned Bordeaux wine region, where we indulged in wine tastings and toured the vineyards. The picturesque landscapes and prestigious wineries in Bordeaux provided a delightful and immersive experience.


Our road trip in France wouldn’t have been complete without a visit to the enchanting region of Provence. The charming towns of Avignon, Aix-en-Provence, and Arles captivated us with their rich history, quaint architecture, and vibrant markets filled with local produce and craft products.


Our final stop in France was the stunning French Alps. We marveled at the majestic peaks, explored charming mountain villages, and soaked in the breathtaking views. The Alps offered ample opportunities for outdoor activities such as hiking, biking, and skiing, making it a perfect end to our French road trip.


This carefully planned itinerary allowed us to experience the diverse beauty of France, from the cosmopolitan cities to the serene countryside. Hertz’s reliable car made it possible for us to travel seamlessly between destinations, ensuring a truly unforgettable road trip experience.


Highlights of the France Road Trip

Our road trip through France with Hertz was filled with unforgettable moments and remarkable experiences. Here are some of the highlights that made our journey truly exceptional:

  • Exploring the iconic landmarks of Paris, including the Eiffel Tower, Louvre Museum, and Notre-Dame Cathedral.
  • Immersing ourselves in the beauty of the Loire Valley, visiting magnificent châteaux like Château de Chambord and Château de Chenonceau.
  • Indulging in the glamour and charm of the French Riviera, enjoying the pristine beaches of Nice, and experiencing the vibrant atmosphere of Cannes.
  • Delighting in the world-renowned wines of Bordeaux, touring picturesque vineyards, and savoring the flavors of the region.
  • Exploring the captivating towns of Provence, such as Avignon and Aix-en-Provence, known for their rich history, stunning architecture, and vibrant markets.
  • Immersing ourselves in the awe-inspiring beauty of the French Alps, with its majestic peaks, charming mountain villages, and breathtaking views.
  • Experiencing the culinary delights of France, from indulging in mouthwatering pastries and cheeses to savoring exquisite cuisine in local restaurants.
  • Driving along picturesque countryside roads, soaking in the stunning landscapes of rolling hills, vineyards, and charming villages.
  • Interacting with the friendly locals, discovering their warm hospitality, and experiencing the unique culture and traditions of each region.
  • Enjoying the freedom of exploring at our own pace, with the flexibility to stop at hidden gems and lesser-known attractions along the way.

These unforgettable highlights truly made our road trip through France an extraordinary adventure. The combination of Hertz’s reliable car, well-planned itinerary, and the beauty and diversity of the country ensured a once-in-a-lifetime experience that exceeded all expectations.


Drop-Off Experience at Hertz Italy

As our journey through France came to an end, we crossed the border into Italy, where we had the pleasure of experiencing Hertz’s drop-off service. The drop-off experience at Hertz Italy was just as smooth and convenient as the pick-up, providing a seamless transition as we concluded our road trip.


Arriving at the designated Hertz drop-off location, we were greeted by friendly and efficient staff who promptly assisted us with the completion of the necessary paperwork. The process was quick and hassle-free, allowing us to bid farewell to our trusty vehicle with ease.


The Hertz staff conducted a thorough inspection of the vehicle to ensure that there were no new damages. We appreciated their attention to detail and commitment to maintaining the vehicle’s condition.


Similar to the pick-up process, the Hertz staff was attentive and helpful, providing any necessary information or answering questions we had. They wished us a pleasant onward journey and expressed their gratitude for choosing Hertz for our car rental needs.


In addition to the smooth drop-off process, Hertz also offered us options for transportation to our next destination, such as arranging for a shuttle service or providing information on local public transportation options. This level of assistance was highly appreciated and made our transition from the road to our next adventure seamless.


All in all, the drop-off experience at Hertz Italy was efficient, professional, and customer-oriented. The friendly staff, thorough vehicle inspection, and assistance with onward travel arrangements made ending our journey with Hertz a positive and hassle-free experience.


We can confidently say that Hertz’s dedication to excellent customer service was evident throughout our entire road trip, from the start in France to the finish in Italy. Their commitment to providing a seamless and enjoyable rental experience left a lasting impression and made our journey even more memorable.


Driving Experience in Italy

Driving through Italy is a captivating adventure filled with breathtaking landscapes, historic cities, and charming countryside. Hertz provided us with a reliable and comfortable vehicle, making our driving experience in Italy both enjoyable and stress-free.


One of the highlights of driving in Italy was navigating the scenic coastal roads. The Amalfi Coast, with its stunning cliffs and panoramic views of the Mediterranean Sea, was a true delight to explore. The winding roads of the Amalfi Coast offered an exhilarating driving experience, revealing hidden gems and picturesque villages along the way.


Driving through the historic cities of Italy, such as Rome and Florence, allowed us to immerse ourselves in the rich cultural heritage of the country. While driving in these cities may seem daunting, Hertz provided us with a GPS navigation system that guided us through the intricate maze of narrow streets and bustling traffic, ensuring we reached our destinations with ease.


We also had the opportunity to explore the charming countryside of Tuscany and Umbria. Driving through the rolling hills, vineyards, and olive groves was a dream-like experience. The serene and picturesque landscapes offered a sense of tranquility as we meandered through the scenic routes.


It’s important to note that driving in Italy requires attentiveness and adaptability, as traffic rules and driving styles may differ from other countries. Italian drivers are known for their confidence and assertiveness on the road. However, with patience and observance of traffic laws, navigating the roads in Italy can be a rewarding and enjoyable experience.


Parking is another important aspect to consider while driving in Italy. Hertz provided us with information on parking options in various cities, including recommendations for secure parking areas or public garages. This guidance made finding parking hassle-free and gave us peace of mind while exploring the cities on foot.


Overall, our driving experience in Italy with Hertz was fantastic. The combination of well-maintained roads, stunning landscapes, and the convenience of a reliable vehicle allowed us to fully immerse ourselves in the beauty and charm of Italy. Whether it was cruising along the picturesque coast or exploring ancient cities, Hertz ensured that our journey through Italy was unforgettable.


Road Trip Itinerary in Italy

Embarking on a road trip through Italy with Hertz is a remarkable journey that takes you through a mix of historic cities, charming towns, and scenic countryside. Here is a road trip itinerary that showcases the diverse beauty and cultural treasures of Italy:

  • Start your adventure in Rome, the eternal city. Explore iconic landmarks like the Colosseum, Roman Forum, and Vatican City. Take time to savor the delicious Italian cuisine and immerse yourself in the vibrant atmosphere of the city.
  • From Rome, head north to the magnificent region of Tuscany. Visit Florence, the birthplace of the Renaissance, and admire its stunning art and architecture. Take a scenic drive through the rolling hills of the Chianti wine region and explore charming towns like Siena and San Gimignano.
  • Continue your journey to the picturesque coastline of the Amalfi Coast. Drive along the winding coastal roads, stopping in enchanting towns like Positano, Amalfi, and Ravello. Marvel at the breathtaking views of cliffs meeting the sparkling turquoise sea.
  • Explore the ancient city of Pompeii, where you can witness the remarkably preserved ruins of an ancient Roman city buried by the eruption of Mount Vesuvius.
  • Head north to the romantic city of Venice. Park your car on the mainland and take a boat to the floating city. Get lost in the maze of canals, visit famous landmarks like St. Mark’s Square and the Rialto Bridge, and indulge in a gondola ride along the waterways.
  • From Venice, venture into the stunning region of Tuscany. Visit the hilltop town of San Gimignano, known for its medieval towers, and explore the beautiful countryside dotted with vineyards and olive groves.
  • Make your way to the enchanting city of Florence. Marvel at world-renowned art at the Uffizi Gallery, visit the breathtaking Duomo, and stroll across the iconic Ponte Vecchio. Don’t forget to sample the mouthwatering gelato and traditional Tuscan cuisine.
  • Continue your journey to the captivating region of Umbria. Explore the medieval town of Assisi, known for its stunning basilica, and visit the charming town of Perugia, renowned for its chocolate and Etruscan history.
  • Drive to the beautiful region of Lake Como, surrounded by picturesque towns and stunning mountain scenery. Take a leisurely boat ride on the lake, visit the charming town of Bellagio, and soak in the tranquility of the surroundings.
  • Conclude your road trip in the bustling city of Milan, where you can explore the fashion districts, visit iconic landmarks like the Duomo and Sforza Castle, and indulge in world-class shopping and dining.

This road trip itinerary captures a blend of Italy’s historical, cultural, and natural wonders. Driving through these regions with Hertz allows you to explore at your own pace and discover the beauty and diversity that Italy has to offer.


Highlights of the Italy Road Trip

Embarking on a road trip through Italy with Hertz is a journey filled with incredible sights and unforgettable experiences. Here are some of the highlights that made our Italy road trip truly memorable:

  • Exploring the historic landmarks of Rome, including the Colosseum, Roman Forum, and Vatican City. Immersing ourselves in the rich history and culture of the eternal city.
  • Driving along the scenic Amalfi Coast, with its dramatic cliffs, picturesque villages, and breathtaking views of the Mediterranean Sea.
  • Experiencing the enchantment of Venice, cruising along the canals on a gondola and wandering through the charming streets and historic squares.
  • Immersing ourselves in the art and architecture of Florence, visiting world-renowned museums like the Uffizi Gallery and marveling at the beauty of the Duomo.
  • Exploring the charming towns of Tuscany, like San Gimignano and Siena, with their medieval architecture, vineyards, and olive groves.
  • Discovering the ancient ruins of Pompeii and witnessing firsthand the preserved remnants of an ancient Roman city.
  • Indulging in the beauty of the Italian lakes, such as Lake Como, with its stunning mountain scenery and picturesque towns.
  • Sampling the delectable cuisine and world-famous gelato, savoring the flavors of Italian gastronomy throughout our journey.
  • Admiring the architectural wonders of Milan, from the iconic Duomo to the modern skyscrapers of the fashionable city.
  • Driving through the Tuscan and Umbrian countryside, with its rolling hills, vineyards, and charming villages, offering picturesque views at every turn.

These unforgettable highlights truly made our Italy road trip a remarkable adventure. Hertz provided us with a reliable vehicle, enabling us to traverse the beautiful landscapes of Italy at our own pace. The combination of stunning sights, rich history, delicious cuisine, and the convenience of a car rental made our journey an experience we will treasure forever.


Overall Experience and Recommendations

Our overall experience with Hertz car rentals during our road trip through France and Italy was exceptional. Hertz provided us with reliable and well-maintained vehicles, ensuring a comfortable and smooth journey throughout our adventure.


The booking process with Hertz was seamless and user-friendly. Their website allowed us to easily search and customize our car rental options, providing transparent pricing and detailed information to make informed decisions. The customer service was outstanding, with friendly and professional staff who made both the pick-up and drop-off experiences efficient and hassle-free.


Driving in both France and Italy was a pleasure with Hertz’s reliable vehicles. The GPS navigation system provided by Hertz was invaluable, ensuring we reached our destinations smoothly, even in unfamiliar territories. The driving experiences in both countries were unforgettable, allowing us to explore the beautiful landscapes, historic cities, and charming countryside at our own pace.


We highly recommend considering Hertz for your car rental needs during a road trip through France and Italy. Their commitment to customer satisfaction, reliable vehicles, and convenient services made our journey all the more enjoyable.


Here are a few recommendations to make the most of your road trip with Hertz:

  • Plan your itinerary in advance: Research the must-visit destinations and plan your route accordingly. This will help you maximize your time and make the most of your road trip experience.
  • Consider the size of the vehicle: Choose a vehicle that suits your travel party and luggage needs. Hertz offers a variety of options, from compact cars to spacious SUVs, ensuring there is a perfect fit for every journey.
  • Take advantage of optional extras: Consider adding extras such as GPS navigation, additional drivers, or child seats to enhance your driving experience and ensure comfort and convenience during the trip.
  • Follow local driving customs: Familiarize yourself with the local driving regulations and customs of each country you are traveling through. This will help ensure a smooth and stress-free driving experience.
  • Research parking options: Look into parking options in major cities or tourist destinations ahead of time. Hertz can provide you with information and recommendations to help you find secure and convenient parking facilities.
  • Explore off-the-beaten-path destinations: While popular tourist spots are a must-visit, don’t be afraid to venture off the main routes and discover lesser-known gems. Hertz’s reliable vehicles allow you the flexibility to explore hidden treasures along the way.

Overall, our road trip through France and Italy with Hertz was an incredible experience. The combination of reliable vehicles, excellent customer service, and the freedom to explore at our own pace made for an unforgettable journey. So, get behind the wheel and embark on your own adventure with Hertz car rentals for an exceptional road trip experience.



Embarking on a road trip through France and Italy with Hertz car rentals was a journey filled with unforgettable moments, stunning landscapes, and rich cultural experiences. From the seamless booking process to the reliable vehicles and exceptional customer service, Hertz delivered an exceptional road trip experience.


Throughout our journey, Hertz provided us with comfort, convenience, and the freedom to explore at our own pace. The well-maintained vehicles allowed us to navigate the scenic roads of both countries, from the picturesque countryside of France to the historic cities and charming towns of Italy.


The pick-up and drop-off experiences at Hertz were highly efficient and stress-free, with friendly and professional staff who made us feel welcomed and valued as customers. The detailed explanations, vehicle inspections, and helpful recommendations gave us the confidence to embark on our journey with ease.


We cannot speak highly enough of the highlights we experienced during our road trip. From exploring iconic landmarks like the Eiffel Tower and Colosseum to savoring the culinary delights of both countries, every moment was enriched by the freedom and flexibility that Hertz car rentals provided us.


We highly recommend choosing Hertz for your car rental needs during your next road trip adventure. With their reliable vehicles, user-friendly booking process, and commitment to excellent customer service, Hertz will undoubtedly enhance your travel experience and ensure that every moment of your journey is truly unforgettable.


So, buckle up and hit the open road with Hertz. Discover the hidden gems, immerse yourself in the vibrant cultures, and create memories that will last a lifetime. Whether you’re exploring the picturesque landscapes of France or indulging in the rich history and breathtaking beauty of Italy, Hertz will be there to make your road trip the adventure of a lifetime.