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How To Book A Young Traveler On Southwest Airlines


Modified: December 28, 2023

by Ashia Larry



Booking a flight for a young traveler can be an exciting yet nerve-wracking task. Whether you are a parent accompanying your child on their first solo trip or a guardian arranging travel for a young adventurer, it’s essential to have a clear understanding of the process involved.


Southwest Airlines, known for its excellent customer service and affordable fares, offers a convenient and reliable option for booking flights for young travelers. With a few simple steps, you can ensure a smooth and hassle-free travel experience for the young adventurer.


In this article, we will guide you through the process of booking a young traveler on Southwest Airlines. From researching age limit policies to providing necessary documentation, we will cover each step in detail to help you navigate the booking process with ease.


Whether the young traveler is flying alone or accompanied by an adult, our comprehensive guide will equip you with the knowledge and confidence to make the necessary arrangements. So, let’s get started and ensure a memorable journey for the young explorer!


Step 1: Research Southwest Airlines’ Age Limit Policies

The first step in booking a young traveler on Southwest Airlines is to familiarize yourself with their age limit policies. Southwest Airlines has specific guidelines and requirements for young passengers, depending on their age and whether they are flying alone or with an adult.


Southwest Airlines allows children of all ages to travel, but certain restrictions and rules apply. Here are some key points to consider:

  • Children under the age of 2: Known as lap children, these young travelers can fly for free when accompanied by a ticketed adult. However, they must be held on the adult’s lap throughout the flight.
  • Unaccompanied Minors (UM): Children between the ages of 5 and 11 who are flying alone are considered unaccompanied minors. Southwest Airlines offers a service called “Unaccompanied Minor Service” for an additional fee to ensure their safety and well-being during the journey. This service includes assistance with check-in, boarding, and in-flight care from trained airline staff.
  • Young Travelers aged 12-17: Children in this age group are not required to use the Unaccompanied Minor Service but have the option to do so at the discretion of their parent or guardian. They can choose to travel independently or be accompanied by an adult.

It is crucial to review Southwest Airlines’ website or contact their customer service to verify any updates or changes to their age limit policies. Additionally, it is essential to note that some destinations or specific routes may have additional requirements or restrictions for young travelers, so be sure to check for any specific guidelines when planning your trip.


By thoroughly researching and understanding Southwest Airlines’ age limit policies, you can determine the appropriate category for your young traveler and proceed with the booking process smoothly.


Step 2: Determine the Necessary Documentation for Booking a Young Traveler

Before booking a young traveler on Southwest Airlines, it is essential to gather all the necessary documentation to ensure a hassle-free travel experience. The required documents may vary depending on the age of the young traveler and whether they are flying alone or accompanied by an adult. Here are some essential documents to consider:

  • Birth Certificate: For children under the age of 2 traveling as lap children, a copy of their birth certificate may be required to verify their age.
  • Proof of Guardianship or Consent: If the young traveler is not accompanied by their parents or legal guardians, it is important to have proper documentation proving your relationship to the child or securing permission to travel with them.
  • Unaccompanied Minor Forms: If the young traveler is between the ages of 5 and 11 and flying alone as an unaccompanied minor, Southwest Airlines will require the completion of specific forms. These forms typically include information about the child, details of the journey, and emergency contact information.
  • Valid ID: For young travelers aged 12 or older, a valid form of identification, such as a passport or government-issued ID, may be required for domestic or international flights.

It is crucial to check Southwest Airlines’ website or contact their customer service to confirm the specific documentation requirements for your young traveler. They can provide up-to-date information and answer any questions or concerns you may have regarding the required documents.


Remember to gather all necessary documents well in advance of the travel date to avoid any last-minute complications. Ensure that all documents are valid and up to date to prevent any issues at the airport or during the check-in process.


By determining the necessary documentation ahead of time, you can ensure a seamless booking process for your young traveler and minimize any potential delays or complications on the day of travel.


Step 3: Contact Southwest Airlines’ Customer Service

Once you have researched and gathered the necessary information regarding age limit policies and required documentation, the next step is to contact Southwest Airlines’ Customer Service. Engaging with their customer service team will allow you to clarify any doubts or concerns you may have and ensure that you have a clear understanding of the booking process for a young traveler.


Southwest Airlines’ customer service team is known for their professionalism, knowledge, and willingness to assist passengers. Here’s how you can connect with them:

  • Phone: Dial the customer service helpline and speak to a representative directly. Be prepared to provide relevant details, such as the age of the young traveler and whether they will be flying alone or with an adult.
  • Email: If you prefer written communication, you can reach out to Southwest Airlines via email. Include all necessary information and inquiries in your message, and they will respond to your query as soon as possible.
  • Social Media: Southwest Airlines is active on various social media platforms. Consider reaching out to them through their official social media accounts for quick responses and assistance.
  • Live Chat: Check the Southwest Airlines website to see if they offer a live chat option. This allows for real-time communication with a customer service representative, enabling you to get immediate answers to your questions.

When contacting customer service, be sure to provide all relevant details regarding the young traveler, including their age, any specific needs, and the desired travel dates. This will help the representative assist you more effectively and provide accurate information tailored to your situation.


Remember to jot down any important information or instructions provided by the customer service representative to refer back to later in the booking process. Feeling well-informed and supported by Southwest Airlines’ customer service will give you confidence and peace of mind as you move forward with booking the young traveler.


Step 4: Provide Necessary Details and Information about the Young Traveler

Once you have contacted Southwest Airlines’ customer service and have a clear understanding of the booking process, it’s time to provide the necessary details and information about the young traveler. This step is crucial to ensure a smooth and accurate reservation.


When communicating with Southwest Airlines, whether over the phone, through email, or via chat, be prepared to provide the following details:

  • Full Name: Provide the full legal name of the young traveler as it appears on their identification documents.
  • Date of Birth: Give the accurate date of birth of the young traveler to verify their age and determine if they fall into the lap child, unaccompanied minor, or young traveler category.
  • Contact Information: Share your contact details, including a valid phone number and email address, so Southwest Airlines can reach you regarding the reservation or any important updates.
  • Travel Dates and Destinations: Clearly state the planned travel dates and the departure and arrival airports to ensure the reservation aligns with your intended itinerary.
  • Any Special Needs: If the young traveler has any specific needs or requires special assistance during the flight or at the airport, such as dietary restrictions or mobility aids, communicate this information to Southwest Airlines. They will do their best to accommodate such requests.
  • Emergency Contact Information: Provide the name and contact number of a trusted individual who can be reached in case of an emergency during the young traveler’s journey.

By providing accurate and detailed information about the young traveler, you help Southwest Airlines create a reservation that caters to their specific needs. Double-check the information you provide to ensure its accuracy and completeness.


During this step, take note of any additional requirements or instructions provided by the customer service representative. Paying attention to these details will help you navigate the booking process smoothly and increase the chances of a successful reservation.


With the necessary details and information provided, Southwest Airlines can proceed with the booking process and ensure that the young traveler’s journey is aligned with your requirements.


Step 5: Complete the Booking Process

Now that you have provided the necessary details and information about the young traveler, it’s time to complete the booking process with Southwest Airlines. Follow these steps to finalize the reservation:

  1. Flight Selection: Based on your preferred travel dates and destinations, choose the flight that best suits your needs. Consider factors such as layovers, flight times, and pricing options.
  2. Seat Selection: When booking for a young traveler, selecting appropriate seats is important. If you are traveling with a lap child, you may choose a seat that provides extra space or a bulkhead seat for added comfort. For unaccompanied minors, seat selection may be restricted, and Southwest Airlines’ staff will usually assign seats that ensure their safety and supervision.
  3. Payment: Proceed to the payment section and provide the necessary details to complete the transaction. Ensure that you have a valid payment method and complete the payment process according to Southwest Airlines’ guidelines.
  4. Review and Confirm: Before finalizing the booking, carefully review all the details, including travel dates, destinations, passenger information, and any additional services or options you have selected. Confirm that all the information is accurate, and check the fare rules and cancellation policies.
  5. Confirmation: Once you have reviewed all the information and confirmed the booking, Southwest Airlines will provide you with a confirmation number. This number serves as proof of your reservation and is essential for future reference.

As you progress through the booking process, be mindful of any additional fees or charges that may apply. It is recommended to familiarize yourself with Southwest Airlines’ payment and cancellation policies to avoid any surprises or misunderstandings.


During this step, it is crucial to keep a record of the confirmation number, flight details, and any relevant booking information. You may want to save this information in a secure location or print it out for easy access during the journey.


By completing the booking process with Southwest Airlines, you have secured the travel arrangements for the young traveler. A successful reservation brings you one step closer to a memorable travel experience!


Step 6: Review the Booking Confirmation and Details

After completing the booking process with Southwest Airlines, it is essential to thoroughly review the booking confirmation and details to ensure accuracy and avoid any surprises or issues during the journey. This step helps you double-check that everything is in order and provides an opportunity to make any necessary adjustments or corrections.


Here are the key aspects to focus on when reviewing the booking confirmation:


1. Flight Details: Verify that the flight dates, departure and arrival airports, and layovers (if any) match your intended travel plans. Ensure that the flight times align with your schedule and any other connecting flights or transportation arrangements.


2. Passenger Information: Check that the names of all passengers, including the young traveler, are spelled correctly and match the information provided during the booking process. Any discrepancies or errors should be addressed immediately with Southwest Airlines’ customer service.


3. Accommodation requests: If you have made any specific requests or accommodations for the young traveler, such as dietary restrictions, special assistance, or seating preferences, ensure that these requests are correctly reflected in the booking confirmation. If there are any discrepancies, contact Southwest Airlines’ customer service to rectify the issue.


4. Baggage Allowance: Review the baggage allowance for the young traveler and ensure that it aligns with their needs. Southwest Airlines has specific guidelines regarding the size, weight, and number of bags allowed. This is particularly important if the young traveler is flying with certain types of equipment or special items.


5. Additional Services: If you have opted for any additional services or amenities, such as in-flight Wi-Fi, priority boarding, or special seating, confirm that these services are included in the booking confirmation. If they are missing or incorrect, contact Southwest Airlines to make the necessary adjustments.


By carefully reviewing the booking confirmation and details, you can identify any potential errors or discrepancies and take corrective actions in a timely manner. This helps to ensure a seamless and stress-free travel experience for the young traveler and all other passengers involved.


Step 7: Prepare the Young Traveler for the Flight

As the journey approaches, it’s important to prepare the young traveler for their flight with Southwest Airlines. By following these steps, you can help ensure that they are ready and confident for their upcoming adventure:


1. Familiarize Them with the Flight Process: Explain the different stages of air travel, including airport check-in, security procedures, boarding, and in-flight etiquette. This will help the young traveler understand what to expect and reduce any anxiety or confusion.


2. Pack Essentials: Assist the young traveler in packing their essentials, including personal items, identification, travel documents, and any necessary medications. Ensure that their luggage meets Southwest Airlines’ baggage guidelines and is suitable for their needs.


3. Talk about Safety: Discuss general safety guidelines with the young traveler, such as wearing seat belts during the flight, following the crew’s instructions, and staying seated during takeoff and landing. Emphasize the importance of being aware of their surroundings and reporting any concerns to the flight attendants.


4. Discuss Emergency Procedures: In the unlikely event of an emergency, it’s important for the young traveler to know what to do. Explain the location of emergency exits, the use of oxygen masks, and the importance of remaining calm and following the crew’s instructions.


5. Communicate the Unaccompanied Minor Plan: If the young traveler is flying alone as an unaccompanied minor, ensure that they understand the special procedures and support available to them. Discuss the importance of staying in contact with Southwest Airlines’ staff and following their guidance throughout the journey.


6. Create a Travel Itinerary: Provide the young traveler with a detailed travel itinerary, including flight numbers, departure and arrival times, and any connecting flights. Include important contact information, such as your own and Southwest Airlines’ customer service, so they can reach out for assistance if needed.


7. Reassure and Offer Support: Address any concerns or fears the young traveler may have and reassure them that you are available to answer questions or provide guidance. Offer your support and remind them that Southwest Airlines’ staff are there to assist them throughout the journey.


By preparing the young traveler for the flight, you can help alleviate any anxiety or confusion they may have and ensure a smoother travel experience. Assisting them with the necessary preparations and providing them with the knowledge they need will increase their confidence and help them make the most of their journey with Southwest Airlines.



Booking a young traveler on Southwest Airlines can be a straightforward and seamless process when you are equipped with the right knowledge and resources. By following the steps outlined in this guide, you can ensure a successful and hassle-free experience for the young adventurer.


From researching Southwest Airlines’ age limit policies to providing necessary documentation, contacting customer service, and completing the booking process, each step plays a vital role in securing a smooth journey. Reviewing the booking confirmation and preparing the young traveler for the flight further ensures a comfortable and confident travel experience.


Throughout the entire process, it is crucial to stay informed and communicate effectively with Southwest Airlines’ customer service. They are there to assist you, address any concerns, and provide the necessary support to make the booking process as seamless as possible.


Remember, planning and organization are key when booking a young traveler. By being well-prepared and considering the unique needs of the young traveler, you can create a positive and memorable journey with Southwest Airlines.


So, whether it’s a child flying as a lap child, an unaccompanied minor, or a young traveler accompanied by an adult, rest assured that Southwest Airlines offers a reliable and safe option for their travel. Follow these steps, enjoy the adventure, and make lifelong memories!