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How Do I Cancel A Reservation On Vrbo

Published:

Modified: 5 October 2026

by Shae Veal

How Do I Cancel A Reservation On Vrbo

To cancel a Vrbo reservation, go to "My Trips" on the website or tap the "Trips" tab in the mobile app, then click "Change or cancel trip." However, cancellation policies vary by property and host, so check your reservation's policy for fees or refund eligibility before canceling.

Step 1: Accessing Your Vrbo Account

The first step to canceling your Vrbo reservation is to access your Vrbo account. Visit the Vrbo website or open the Vrbo mobile app. On the website, click the "Sign In" button at the top right corner. In the mobile app, tap the "Account" tab at the bottom and sign in with your Vrbo credentials.

Once logged in, you'll be directed to your Vrbo dashboard. On the website, find the "My Trips" section to access your bookings. In the mobile app, tap the "Trips" tab at the bottom of the screen. This area shows your current, past, and upcoming trips.

If you booked as a guest without creating an account, check your email for the subject "Finish creating your Vrbo account". Follow those instructions to create an account and access your reservation details.

If you've forgotten your login credentials, use the "Forgot password?" option on the login page. Enter the email address associated with your account and follow the reset instructions sent to that email.

Once logged in, you're ready to navigate to your reservations. On the reservation you wish to cancel, look for a button labeled "Change or cancel trip" or "Change or cancel". Click or tap this button to proceed with the cancellation.

Step 2: Navigating to Your Reservations

After accessing your Vrbo account, the next step is to navigate to your reservations. On the Vrbo website, you can find the "My Trips" section to access your bookings. Give it a click, and you'll be taken to a page where all your reservations are listed.

If you're using the Vrbo mobile app, tap on the "Trips" tab at the bottom of the screen to view your bookings.

Once you're on the reservations page, you'll find a list of all your current and past bookings. Look for the specific reservation you want to cancel and click on it to access the reservation details. If you have multiple reservations and you're having trouble finding the one you're looking for, you can use the search or filter options provided to narrow down the results.

It's essential to double-check that you're selecting the correct reservation to cancel, as canceling a reservation is a permanent action and cannot be undone. Make sure to review the reservation information, such as the property name, booking dates, and number of guests, to ensure you're canceling the right one.

Once you've selected the appropriate reservation, you're ready to proceed to the next step: initiating the cancellation process. It's often labeled as "Change or cancel trip" or "Change or cancel". Click on the "Change or cancel trip" or "Change or cancel" button or link to proceed with the cancellation.

Step 3: Selecting the Reservation to Cancel

Now that you've navigated to the reservations page and located the specific booking you want to cancel, select it. On the reservation details page, you'll find property details, booking dates, and any added services.

To cancel, look for the cancellation option on the page. Vrbo provides a dedicated button or link for canceling.

This initiates the cancellation process and prompts you to confirm your decision. Once you click the cancel button, you won't be able to make changes to the reservation. If you need modifications, contact the property owner or manager directly before proceeding.

Ensure you've selected the correct reservation. Review the details again to confirm you're canceling the right booking, and note any cancellation fees or refund information provided on the page.

Once confident in your decision, move on to step 4: initiating the cancellation process.

Step 4: Initiating the Cancellation Process

After selecting the reservation you wish to cancel, you'll need to initiate the cancellation process.

Once you've opened the booking, look for the button to proceed.

On the cancellation page, you will typically find a form or a series of questions to complete. Vrbo requests you to provide a reason for your cancellation, which helps hosts and Vrbo analyze user feedback. You can select from predefined reasons such as changed travel plans, found a better deal, or personal circumstances. Choose the reason that best reflects your situation and provide any additional comments that may be helpful.

In some cases, hosts may have their own specific instructions for cancellations. Read any additional messages from the host carefully and follow them accordingly. If supporting documents are required, such as medical records or official government notices, you can upload them on this page. Ensure the documents are in an appropriate format (PDF, JPEG, etc.) and meet Vrbo's size limitations.

Once you have completed the form and provided any required documents or comments, review the information for accuracy. Confirm you've accurately selected the reason and that any details are clear. When satisfied, proceed to the next step: confirming the cancellation.

Step 5: Providing a Reason for Cancellation

When canceling a reservation on Vrbo, one of the crucial steps is providing a reason for your cancellation. This helps both the host and Vrbo understand your circumstances and improve the booking experience.

After initiating the cancellation process, you will be prompted to select a reason. Vrbo offers predefined reasons such as changed travel plans, found a better deal, or personal circumstances. Select the reason that best aligns with your situation. If none fits, Vrbo usually provides an "Other" or "Additional Comments" box where you can explain further.

It's important to be honest and transparent. Hosts rely on accurate information to manage their properties and understand customer behavior. By providing a clear reason, you help maintain trust within the Vrbo community.

If you need to locate your reservation first, use the "My Trips" section on the website or the "Trips" tab in the app. Once there, click the "Change or cancel trip" or "Change or cancel" button to proceed with the cancellation. You may also have the opportunity to provide additional comments about your cancellation. If there are specific circumstances you want to communicate, this is the place to do so. This additional information can help the host better understand your situation.

Once you have selected a reason and provided any necessary comments, review your submission for accuracy. Double-check that your reason and details are clear, concise, and relevant. After confirming, proceed to the next step: confirming the cancellation.

Step 6: Confirming the Cancellation

After providing your reason for cancellation, you'll need to confirm the cancellation of your Vrbo reservation. On the confirmation page, carefully review all the information you've entered, including the reason and any additional comments, to ensure accuracy before proceeding.

Next, you'll find a confirmation button to finalize the cancellation.

Once you click this button, a pop-up message may appear to double-check that you want to proceed. This is a final check to ensure you understand the implications. If you're certain, click "Confirm" or a similar option to complete the process.

Note that canceling a reservation is typically irreversible. Once confirmed, you won't be able to restore the booking. After confirmation, you'll receive a confirmation message on-screen and an email with details about refunds or potential fees. With the cancellation confirmed, you can proceed to receiving confirmation and refund details.

Tip from Tourist Secrets: If you ever need to locate your reservation on Expedia, the process differs slightly—check your account's "My Trips" section there as well.

Step 7: Receiving Confirmation and Refund Details

After successfully canceling your Vrbo reservation, you will receive a confirmation message that serves as proof of the cancellation. This confirmation will typically be displayed on the website or app, and you may also receive an email notification with the cancellation details.

The confirmation message will include important information such as the cancellation date, the property name, and any cancellation fees or refund details. Review this information carefully to ensure that it matches your expectations and that you are aware of any potential financial implications.

If you are eligible for a refund according to the property's cancellation policy, the confirmation message or email will provide details on how the refund will be processed. The refund may be issued directly through Vrbo, or it may be processed by the property owner or manager. The timeframe for receiving the refund will depend on the specific policies and procedures set by the host.

If you have any questions or concerns about the refund process, it's advisable to reach out to Vrbo's customer support. They can provide you with more information and assist you in resolving any issues related to the cancellation and refund.

Keep the confirmation message or email for your records. It is recommended to save a copy of the confirmation for future reference, especially if you need to provide documentation or evidence of the cancellation.

Remember, every cancellation is unique, and the terms and conditions may vary depending on the property and the host's cancellation policy. It's important to review the specific terms and conditions of your reservation, including any cancellation fees or refund eligibility, to fully understand the implications of canceling your booking.

With the cancellation procedure completed and the confirmation and refund details received, you can now focus on adjusting your travel plans or making alternative arrangements as needed.

To summarize, the cancellation process on Vrbo involves accessing your account, navigating to your reservations, selecting the reservation you wish to cancel, providing a reason for cancellation, confirming the cancellation, and finally receiving the confirmation and refund details. By following these steps, you can successfully cancel your Vrbo reservation and proceed with any necessary changes or adjustments to your travel plans.

Conclusion

Canceling a reservation on Vrbo may seem daunting at first, but with the right guidance it can be a straightforward task. By following the step-by-step instructions in this article, you can confidently cancel your Vrbo reservation and make any necessary changes to your travel plans.

Remember to access your Vrbo account. Take the time to carefully select the correct reservation, ensuring you have reviewed all the details before initiating the cancellation process.

When providing a reason for cancellation, be honest and transparent. Choose the most appropriate predefined reason or provide additional comments if necessary. This helps both the host and Vrbo improve the booking experience.

Confirming the cancellation is a crucial step. Review all information, including any potential refund details or cancellation fees, before finalizing. Once confirmed, you will receive a confirmation message or email.

Keep in mind that each cancellation is unique, and the applicable cancellation policy may vary depending on the property and host. Review the specific terms of your reservation to understand any financial implications or refund eligibility. If you have questions or encounter issues, reach out to Vrbo's customer support for assistance.

Whether your plans have changed, you found a better deal, or unforeseen circumstances have arisen, rely on the cancellation process provided by Vrbo to make adjustments to your booking and proceed with confidence.