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Getting Online In Bordeaux


Modified: December 28, 2023

by Lurline Furman



When traveling to Bordeaux, staying connected to the internet is essential for both leisure and business purposes. Whether you need to research local attractions, navigate the city, or stay in touch with friends and family back home, having access to a reliable internet connection is a must.


In this article, we will guide you through the various options for getting online in Bordeaux. From public Wi-Fi networks to mobile data services and internet service providers (ISPs), we’ll cover everything you need to know to ensure a seamless and convenient internet experience during your stay.


Bordeaux, located in southwestern France, offers a wealth of cultural sights, historical landmarks, and world-class vineyards. It’s a city that seamlessly blends tradition with modernity, and it’s no surprise that staying connected is a top priority for visitors.


Whether you’re exploring the Old Town, admiring the stunning architecture, or indulging in the local cuisine, having access to the internet allows you to enhance your experience and make the most of your time in Bordeaux.


From checking online reviews of restaurants and attractions to using map applications for navigation, the internet is your ultimate travel companion. Additionally, staying connected enables you to share your experiences with friends and family through social media platforms, keeping them updated and involved in your Bordeaux journey.


Now, let’s dive into the different options for getting online in Bordeaux, ensuring that you have a seamless and enjoyable internet experience throughout your stay.


Internet Availability in Bordeaux

Bordeaux, being a cosmopolitan city, offers a wide range of options for internet connectivity. Whether you’re staying at a hotel, renting a vacation home, or even just exploring the city, there are several ways to get online.


One of the most common options is through public Wi-Fi networks. Many cafes, restaurants, and public spaces in Bordeaux provide free Wi-Fi access for customers and visitors. This can be a convenient option for checking emails, browsing the web, or engaging in social media while enjoying your favorite cup of coffee or exploring the city’s beautiful parks.


Another option is to rely on mobile data services provided by your cellphone carrier. If you have an international data plan, you can simply connect to your provider’s network and access the internet on your smartphone or mobile device. Keep in mind that using international data can be expensive, so it’s always a good idea to check with your provider beforehand to ensure you understand the costs and any limitations.


If you’re staying in Bordeaux for an extended period or require a more stable and high-speed internet connection, subscribing to an internet service provider (ISP) might be the best choice. There are several ISPs operating in Bordeaux, offering different plans and packages to suit various needs and budgets.


When considering internet availability, it’s important to note that more established locations such as hotels and rental accommodations are more likely to provide reliable and high-speed internet connections. However, even in more remote areas or less traditional accommodations, you can still find ways to access the internet, although the speed and reliability may vary.


Ultimately, the availability of internet in Bordeaux is generally good, and chances are you won’t struggle to find an option that works for you. Whether it’s through public Wi-Fi networks, mobile data services, or subscribing to an ISP, you’ll be able to stay connected and make the most of your time in this vibrant city.


Public Wi-Fi Networks

Bordeaux offers a plethora of public Wi-Fi networks that allow visitors to stay connected while exploring the city. Many cafes, restaurants, and public spaces provide free Wi-Fi access, making it convenient to browse the internet and stay connected with friends and family.


One of the most popular public Wi-Fi networks in Bordeaux is “Bordeaux Wi-Fi”, which is available throughout the city center and in various public locations. To connect to this network, simply select the “Bordeaux Wi-Fi” option in your device’s Wi-Fi settings and follow the prompts to complete the connection process.


In addition to “Bordeaux Wi-Fi”, many cafes and restaurants in the city also offer their own Wi-Fi networks. It’s common to find signs or stickers indicating the availability of free Wi-Fi, making it easy to identify establishments where you can connect to the internet. These networks typically require you to ask the staff for the Wi-Fi password, which they will happily provide upon request.


Another option for public Wi-Fi access is the Bordeaux public library network. The libraries offer free Wi-Fi access to visitors, allowing them to connect their devices and utilize the internet resources available in the libraries’ collections.


While public Wi-Fi networks are convenient and can be a great option for short internet browsing sessions, it’s important to keep in mind that these networks may not always offer the same level of security as private networks. When using public Wi-Fi, avoid accessing sensitive information or making financial transactions to protect your personal data.


Additionally, it’s worth noting that public Wi-Fi networks may vary in terms of speed and reliability. Busier locations with higher foot traffic may experience slower internet speeds, especially during peak times. If you require a more stable and faster connection, you may need to consider alternative options such as mobile data services or subscribing to an ISP.


Overall, public Wi-Fi networks in Bordeaux provide a convenient way to stay connected while exploring the city. From cafes and restaurants to public spaces and libraries, you can easily find places to connect to the internet and enhance your Bordeaux experience.


Mobile Data Services

Mobile data services are a reliable and convenient way to stay connected to the internet while in Bordeaux. If you have an active mobile data plan with your cellphone carrier, you can access the internet on your smartphone or other mobile devices using the cellular network.


Before traveling to Bordeaux, it’s essential to check with your mobile carrier to ensure that you have an international data plan or any specific roaming options activated. International data plans allow you to use your mobile data abroad without incurring hefty charges.


Once you arrive in Bordeaux, your mobile device should automatically connect to a local network. However, if this doesn’t happen, you can manually select a network in your device’s settings. Most major cellular networks are available in Bordeaux, providing reliable coverage throughout the city.


Using mobile data services offers the advantage of mobility, allowing you to stay connected while on-the-go. Whether you’re exploring the city, visiting museums and landmarks, or taking a day trip to nearby vineyards, you can have internet access without relying on public Wi-Fi networks or dedicated internet connections.


While mobile data services can be a convenient option, it’s important to be mindful of data limits and potential charges. International data plans typically come with specific data limits, and exceeding those limits can lead to hefty fees. To avoid unexpected charges, it’s advisable to monitor your data usage and consider connecting to Wi-Fi networks whenever possible to conserve your mobile data for essential tasks.


If you prefer to have a dedicated internet connection rather than relying solely on mobile data, you can consider purchasing a local SIM card in Bordeaux. This allows you to use a local network and enjoy more affordable data rates compared to roaming on your home network. Various telecommunication providers offer prepaid SIM cards that can be easily inserted into your phone, providing you with a local phone number and data plan.


Overall, mobile data services offer a convenient and flexible solution for staying connected to the internet while in Bordeaux. Whether you’re exploring the city or venturing further afield, you can rely on your mobile device to access information, navigate, and stay connected with ease.


Internet Service Providers (ISPs) in Bordeaux

If you’re planning a longer stay in Bordeaux or require a more stable and high-speed internet connection, subscribing to an internet service provider (ISP) is an excellent option. Bordeaux has several ISPs that offer a range of plans and packages to suit different needs and budgets.


Orange, one of the largest ISPs in France, provides internet services in Bordeaux. They offer various packages, including fiber-optic connections, which deliver faster speeds and more reliable connections compared to traditional ADSL connections. Orange’s plans cater to different usage requirements, ensuring that you can find a suitable option based on your internet needs.


Free, another prominent ISP in France, also operates in Bordeaux. They provide a variety of internet plans, including fiber-optic connections and bundled packages that include additional services such as TV and phone services. Free’s plans often offer competitive prices and attractive features, making them a popular choice among residents and expats in Bordeaux.


Bouygues Telecom, a major telecommunications provider in France, is another ISP option available in Bordeaux. They provide a range of internet plans, including both fiber-optic and ADSL connections. Bouygues Telecom offers flexible plans, allowing customers to choose the speed and data limit that best suits their needs.


When selecting an ISP in Bordeaux, it’s important to consider factors such as connection speed, availability in your specific area, customer reviews, and pricing. Additionally, it’s worthwhile to inquire about any contract requirements, installation fees, or equipment rental costs that may be associated with the chosen ISP.


To sign up for an ISP plan in Bordeaux, you can visit the provider’s website or visit one of their local stores. Many ISPs offer online signup options, making it easy to get started with the installation process. Once you have subscribed to a plan, the ISP will schedule a time for installation and set up the necessary equipment at your location.


Having an ISP connection in Bordeaux provides a stable and reliable internet experience, which can be especially beneficial if you’re working remotely, streaming content, or have multiple devices connected simultaneously. It’s important to remember that ISP availability may vary depending on your specific location in Bordeaux, so it’s recommended to check with the provider to ensure that service is available at your address.


By choosing the right ISP and plan, you can enjoy a fast and consistent internet connection in Bordeaux, ensuring that you have a seamless online experience throughout your stay.


Choosing the Right Internet Plan

When selecting an internet plan in Bordeaux, it’s important to consider your specific needs and usage requirements to ensure that you choose the right plan for your internet activities. Here are some key factors to consider when choosing an internet plan:


Connection Type: Bordeaux offers both fiber-optic and ADSL (Asymmetric Digital Subscriber Line) connections. Fiber-optic connections generally provide faster and more reliable speeds compared to ADSL. If high-speed internet is essential for your needs, opt for a fiber-optic plan.


Speed: Internet plans come with different speed options, usually measured in megabits per second (Mbps). Consider the activities you’ll be performing online. If you require fast download and upload speeds for streaming, gaming, or video conferencing, choose a plan with higher speeds.


Data Limit: Some internet plans have data caps, meaning there is a limit to how much data you can use each month. Determine your monthly data usage by considering how many devices will be connected, how often you stream videos or download large files, and if you work remotely. Choose a plan with an appropriate data limit or opt for an unlimited data plan if you require unrestricted internet usage.


Contract Terms: Take note of the contract duration and any early termination fees associated with the plan. Some ISPs offer flexible, month-to-month plans, while others may require a longer-term commitment. Consider your length of stay in Bordeaux and your need for flexibility when selecting a plan.


Additional Services: Some ISPs offer bundled packages that include additional services like TV or phone services. If you require these services and prefer to have them provided by the same provider, consider choosing a bundled package to streamline your billing and services.


Customer Support: Research the reputation and customer reviews of the ISPs available in Bordeaux. Look for providers that offer reliable customer support, as prompt assistance can be crucial if you experience any technical issues or need assistance with your internet connection.


Comparing plans and prices from different ISPs is essential to finding the best option for your needs. Consider using online comparison tools and consulting with locals or expatriates in Bordeaux for their recommendations and experiences with different ISPs.


Remember, the “best” internet plan is subjective and depends on your individual requirements. Take the time to assess your needs and prioritize what is most important to you in an internet plan. By choosing the right plan, you can ensure that you have an optimal internet experience in Bordeaux.


Setting up Your Internet Connection

Once you have chosen an internet service provider (ISP) and subscribed to a plan in Bordeaux, it’s time to set up your internet connection. Here are the steps to get your internet up and running:

  1. Contact Your ISP: Reach out to your chosen ISP to schedule the installation appointment. They will guide you through the process and provide you with any specific instructions or requirements.
  2. Evaluation and Preparation: Before the installation date, evaluate the space where you want your internet connection. Identify if there are any specific requirements, such as the availability of a telephone line or an Ethernet port.
  3. Equipment: On the day of installation, your ISP technician will bring the necessary equipment, including a modem and a router. If you have opted for a fiber-optic connection, an optical network terminal (ONT) may also be installed.
  4. Installation Process: The technician will connect the equipment to the appropriate outlet or socket. This may involve connecting cables or setting up a wireless network. They will ensure that your internet signal is properly transmitted throughout your premises.
  5. Network Configuration: Once the installation is complete, the technician will configure your network settings. This involves establishing a network name (SSID) and password for your wireless connection. Make sure to choose a strong, unique password to ensure the security of your network.
  6. Connect and Test: After the installation and configuration, connect your devices to the newly set up network using the provided network name and password. Test the connection on multiple devices to ensure that everything is working correctly.
  7. Customer Support: If you encounter any issues during the setup process or experience any difficulties with your internet connection, reach out to the customer support provided by your ISP. They will be able to guide you through troubleshooting steps or send a technician to assist you if necessary.

Remember to keep your ISP’s contact information easily accessible, whether it’s their customer support helpline or online assistance channels. This will allow you to quickly and easily reach out for assistance should any issues arise with your internet connection.


By following these steps and utilizing the support provided by your ISP, you can ensure a smooth setup process and enjoy a reliable and fast internet connection in Bordeaux.


Troubleshooting Common Internet Issues

While internet connections in Bordeaux are generally reliable, occasional issues can arise. Here are some common internet problems you may encounter and steps to troubleshoot them:

  1. No Internet Connection: If you are unable to connect to the internet at all, first check if there is a problem with your ISP. Contact their customer support to inquire if there are any known outages or maintenance in your area. If there are no reported issues, try restarting your router and modem. If the problem persists, it might be worth contacting your ISP for further assistance.
  2. Slow Internet Speed: If you notice that your internet speed is slower than expected, perform a speed test to measure your connection speed. If the result is significantly lower than your subscribed speed, try the following steps: restart your router and modem, clear your browser’s cache and cookies, and ensure that no bandwidth-heavy applications are running in the background. If the issue persists, contact your ISP to investigate the cause.
  3. Intermittent Connectivity: If your internet connection frequently drops or becomes unstable, it could be due to various factors. Start by checking the physical connections of your router and modem to ensure they are secure. Additionally, consider the proximity of your devices to the router, as obstacles or distance can weaken the signal. If the problem persists, contact your ISP to troubleshoot further.
  4. Wi-Fi Connection Problems: If you’re experiencing difficulty connecting to your Wi-Fi network, ensure that the correct network name (SSID) and password are entered. Also, make sure that your device’s Wi-Fi is turned on and that you are within range of the router. If the issue remains, attempt to restart your router and reconnect to the network. If problems persist, contact your ISP for assistance or consider troubleshooting with their online resources.
  5. Device Connection Issues: If only one of your devices is unable to connect to the internet, while others are working fine, try restarting the problematic device. Ensure that the device’s Wi-Fi is turned on and attempt to reconnect to the network. If the issue persists, it may be worth troubleshooting the specific device or contacting the device manufacturer’s support for further assistance.
  6. Security Concerns: If you suspect that your internet connection has been compromised or you are experiencing unusual behavior, ensure that your network is secured with a strong password. Consider changing the password and running a thorough antivirus scan on your devices to ensure they are not infected by malware. If you believe your network has been breached, contact your ISP for guidance on strengthening your security.

If you have exhausted these troubleshooting steps and are still experiencing internet issues, it’s recommended to contact your ISP’s customer support. They will have the expertise and resources to assist you in resolving the problem.


Remember that internet issues can occur for various reasons, and the steps to resolve them might differ depending on the specific circumstances. Patience and persistence are key when troubleshooting internet problems, and with the right approach, you can quickly restore a stable and reliable internet connection in Bordeaux.



Staying connected to the internet is vital when traveling to Bordeaux. With the availability of public Wi-Fi networks, mobile data services, and internet service providers (ISPs), you can easily get online and make the most of your time in the city.


Public Wi-Fi networks are abundant in Bordeaux, offering convenient internet access in cafes, restaurants, and public spaces. These networks are perfect for short browsing sessions and staying connected while on the go. However, it’s important to prioritize security and be cautious when accessing sensitive information on public networks.


Mobile data services are a reliable option for staying connected while exploring Bordeaux. With an international data plan or a local SIM card, you can access the internet on your mobile devices and enjoy the flexibility of being connected wherever you go. Just be mindful of data limits and potential roaming charges.


If you require a more stable and high-speed internet connection, subscribing to an ISP is the ideal choice. ISPs like Orange, Free, and Bouygues Telecom offer a range of plans, including fiber-optic connections, to meet different needs. This option is especially beneficial for those in Bordeaux for an extended period or who require a consistent internet connection for work or streaming.


When choosing an internet plan, consider factors such as connection type, speed, data limit, contract terms, and additional services. Comparing plans and prices from different ISPs will help you find the best option for your needs and budget.


Setting up your internet connection involves contacting your ISP, evaluating your space, and coordinating with the installation technician. Once installed, configure your network settings and connect your devices to ensure a smooth and successful setup.


If you encounter any internet issues, troubleshooting steps like restarting your router, checking physical connections, and contacting your ISP’s customer support can help resolve the problem.


In conclusion, staying connected to the internet in Bordeaux is easy and convenient. Whether you choose public Wi-Fi networks, mobile data services, or an ISP, having a reliable internet connection ensures you can make the most of your time in this vibrant city.


So, don’t forget to stay connected and enhance your Bordeaux experience through seamless internet access!