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How To Track An Order From Samsonite


Modified: December 28, 2023

by Tamar Moreau



When you make a purchase online, it’s natural to feel excited about receiving your order. And when it comes to travel essentials and accessories, having the right gear is essential for a smooth and enjoyable journey. One of the top brands in this space is Samsonite, renowned for its high-quality luggage and travel accessories.


But what if you can’t wait to get your hands on your Samsonite order and want to track its progress? Thankfully, Samsonite offers an easy and convenient way to track your order online. By following a few simple steps, you can stay updated on the status and whereabouts of your shipment.


In this guide, we’ll walk you through the process of tracking your order from Samsonite. Whether you’ve recently purchased a suitcase, backpack, or any other travel accessory from Samsonite, you’ll be able to stay informed and plan accordingly.


So, let’s get started and learn how to track an order from Samsonite in just a few simple steps!


Step 1: Visit the Samsonite Website

The first step in tracking your Samsonite order is to visit the official Samsonite website. Open your preferred web browser and enter the URL: www.samsonite.com. This will take you to the Samsonite homepage, where you can access various features and services offered by the brand.


Once you’re on the Samsonite website, take a moment to familiarize yourself with the layout and navigation. The website is designed to be user-friendly, making it easy for customers to find the information they need.


Take a look at the top navigation bar, where you’ll find different categories, including “Shop,” “Luggage,” “Bags & Backpacks,” “Accessories,” and more. These categories can help you explore Samsonite’s product offerings and make future purchases.


When tracking your order, you’ll primarily be focusing on the “My Account” section of the website. This is where you’ll find the necessary tools to track your shipment and stay updated on its status.


To access the “My Account” section, look for the “Sign In” or “My Account” button, usually located in the top right corner of the website. Click on this button to proceed.


If you don’t have an existing Samsonite account, you may need to create one before being able to track your order. Creating an account is a straightforward process that typically requires providing your name, email address, and creating a password.


Once you’ve signed in or created your account, you’ll be ready to move on to the next step of tracking your Samsonite order.


Step 2: Find the “Track Order” Section

After signing in to your Samsonite account, it’s time to locate the “Track Order” section on the website. This section is specifically designed to provide you with all the information related to your order’s progress and delivery status.


Start by navigating to the main dashboard of your account. Look for a section or tab labeled “Orders” or “Order History,” as this is where you’ll typically find the tracking information.


Once you locate the “Orders” or “Order History” section, click on it to access your purchase history and order details. You should see a list of your recent orders, including the one you would like to track.


In some cases, the tracking number may be visible directly on this page, making it easy for you to quickly see the status of your shipment. However, if the tracking number is not readily available, look for a button or link that says “Track Order” or something similar.


Clicking on the “Track Order” button or link will typically take you to a new page or open a pop-up window where you can enter the necessary details to track your order.


If you’re having trouble finding the “Track Order” section, don’t hesitate to utilize the Samsonite website’s search function. Simply enter “track order” in the search bar, and relevant results should appear, guiding you to the appropriate section.


Once you’ve located the “Track Order” section, you’re ready to move on to the next step and enter your order information to access detailed tracking updates.


Step 3: Enter Your Order Information

Now that you’ve found the “Track Order” section on the Samsonite website, it’s time to enter your order information. This step is crucial as it allows the system to locate your specific order and provide you with accurate tracking updates.


On the “Track Order” page or pop-up window, you’ll typically find a form or fields where you can enter your order details. The exact information required may vary slightly depending on the Samsonite website’s design, but it generally includes the following:

  1. Order Number: Enter the unique order number associated with your purchase. This number can typically be found in the order confirmation email or on the receipt provided at the time of purchase. If you can’t locate your order number, check your Samsonite account’s order history or contact customer support for assistance.
  2. Email Address: Provide the email address associated with your Samsonite account or the one used during the purchase process. This helps verify your identity and ensures that the tracking information is sent to the correct recipient.
  3. Billing Zip Code: Enter the zip code associated with the billing address used for the order. This additional security measure helps ensure that only authorized individuals can access the tracking information.

Carefully fill out the required fields with accurate information. Double-check your order number, email address, and billing zip code to avoid any typos or errors.


Once you have completed the form, click on the “Track” or “Submit” button to proceed with your tracking request.


Now that you have entered your order information, the Samsonite website will retrieve your specific order details and pull up the relevant tracking updates. In the next step, we will explore how to view your order status and track the progress of your shipment.


Step 4: View Your Order Status

After entering your order information, you will be directed to the page where you can view your order status. This page provides you with detailed information about the current status of your Samsonite order.


The order status will typically include important updates such as:

  • Order Confirmation: This indicates that your order has been successfully received by Samsonite.
  • In Progress: This denotes that your order is being processed and prepared for shipment.
  • Shipped: This signifies that your order has been handed over to the shipping carrier and is on its way to you.
  • Out for Delivery: This means that your order is currently out for delivery and will be arriving at your designated address soon.
  • Delivered: This indicates that your order has been successfully delivered to the specified address.

Additionally, you may also see estimated delivery dates, tracking numbers, and any available shipping updates from the carrier.


Take a moment to review the order status and tracking information provided. It’s important to note that the tracking updates may take some time to appear, especially if your order was recently placed. In such cases, it’s recommended to check back periodically for the latest updates.


To ensure a seamless tracking experience, Samsonite often provides a link or button to access the carrier’s tracking website directly. Clicking on this link will redirect you to the carrier’s website, where you can get real-time updates on your shipment’s whereabouts.


Make sure to bookmark or save the order status page for future reference. This allows you to easily revisit the page and check for any updates or changes to your order status.


Now that you’ve successfully viewed your order status, it’s time to learn how to check for updates and delivery information in the next step.


Step 5: Check for Updates and Delivery Information

Once you have accessed the order status page and reviewed the initial updates, it’s important to regularly check for further updates and delivery information regarding your Samsonite order. This will help you stay informed about the progress of your shipment and anticipate its arrival.


On the order status page, you may find specific sections or tabs dedicated to updates and delivery information. These sections typically provide details such as:

  • Estimated Delivery Date: This gives you an approximation of when your order is expected to arrive at your doorstep. Keep in mind that this is an estimated date and can be subject to change.
  • Tracking Number: This is a unique identifier assigned to your shipment by the carrier. It allows you to track the movement and location of your package throughout the delivery process.
  • Delivery Address: This displays the address where your order will be delivered. Double-check that the address listed is accurate to ensure a successful delivery.
  • Delivery Updates: This section may provide real-time updates and notifications as your package moves through the shipping network. It can include information about when your package is out for delivery or if there are any delays or exceptions.

Make it a habit to revisit the order status page periodically to check for any new updates or changes. As your order progresses through the shipping process, the tracking information could be updated to reflect its current status.


In addition to regularly checking the order status page, you can also utilize the carrier’s tracking website. Look for the tracking number provided on the Samsonite website and use it to access the carrier’s tracking portal. This will give you more detailed insights into the location and movement of your package.


Keep in mind that delivery times may vary depending on various factors such as the shipping method selected, your geographic location, and any unforeseen circumstances that may arise during transit. If you have any concerns or questions about the delivery, don’t hesitate to contact Samsonite’s customer support for assistance.


Now that you know how to check for updates and delivery information, let’s move on to the final step and explore how to contact Samsonite customer support if needed.


Step 6: Contact Samsonite Customer Support if Needed

In the rare event that you encounter any issues or have questions about your Samsonite order, it’s important to know how to reach out to their customer support team for assistance. Whether you need clarification on tracking updates, want to modify your order, or have any other concerns, Samsonite’s customer support is there to help.


To contact Samsonite customer support, you have several options:

  1. Phone Support: Samsonite often provides a dedicated phone number that you can call to speak with a customer support representative directly. This allows for real-time assistance and personalized support. Look for the contact information on the Samsonite website or in your order confirmation email.
  2. Email Support: If you prefer written communication or have a non-urgent inquiry, you can email Samsonite’s customer support team. Visit their website and look for the “Contact Us” or “Customer Support” section to find the appropriate email address to contact.
  3. Live Chat: Some websites offer a live chat feature where you can directly chat with a customer support representative in real-time. Check if Samsonite has a live chat option available on their website.
  4. FAQs and Help Center: Before reaching out to customer support, it’s worth checking Samsonite’s FAQs or Help Center. They may have a comprehensive collection of frequently asked questions and answers that can address your query without the need for further assistance.

When you contact Samsonite’s customer support, be prepared to provide relevant details about your order, such as the order number, tracking number, and any specific issues or questions you have. This will help them assist you more effectively.


Remember to remain polite and patient when communicating with customer support representatives. They are there to assist you and ensure a positive shopping experience with Samsonite.


By following these steps, you can track your Samsonite order with ease and stay informed about its progress. Enjoy your new travel gear, and have a fantastic journey!



Tracking your order from Samsonite is a simple and convenient process that allows you to stay updated on the status and whereabouts of your shipment. By following the steps outlined in this guide, you can easily track your Samsonite order and anticipate its arrival.


From visiting the Samsonite website and finding the “Track Order” section to entering your order information and viewing the order status, each step is designed to help you navigate the tracking process seamlessly. Checking for updates and delivery information keeps you informed about the progress of your shipment, and if you encounter any issues or have questions, the Samsonite customer support team is there to assist you.


Remember to regularly check for updates and use the carrier’s tracking website for more detailed insights. And don’t forget to bookmark the order status page for easy access in the future.


With your Samsonite travel essentials and accessories on their way, you can look forward to a smoother and more enjoyable journey. Whether it’s a suitcase, backpack, or any other gear, Samsonite’s high-quality products will enhance your travel experience.


So, the next time you make a purchase from Samsonite, rest assured knowing that you can easily track your order and have peace of mind. Follow these steps, stay informed, and get ready for your upcoming adventure!