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Cambodia Angkor Air


Modified: December 28, 2023

by Imogene Thiele



Cambodia Angkor Air is the national flag carrier of Cambodia, known for its commitment to providing dependable and efficient air travel services within and beyond the borders of the country. As one of the leading airlines in Cambodia, it offers a wide range of domestic and international routes, making it a popular choice for both leisure and business travelers.


Established in 2009, Cambodia Angkor Air is a joint venture between the Cambodian government and Vietnam Airlines, combining both countries’ expertise and resources to create a successful and customer-centric airline. With its headquarters based in Phnom Penh, the airline operates from its main hubs at Phnom Penh International Airport and Siem Reap International Airport.


With a strong focus on customer satisfaction, Cambodia Angkor Air prioritizes safety, punctuality, and quality service. Its dedicated team of professionals and well-maintained fleet ensure that passengers have a comfortable and hassle-free flying experience.


Whether you are planning to explore the majestic temples of Angkor Wat, embark on an adventure through the vibrant cities of Southeast Asia, or connect to destinations across the globe, Cambodia Angkor Air is here to make your journey seamless and enjoyable.


In this article, we will delve into the history of Cambodia Angkor Air, its routes and destinations, fleet information, services and amenities, partnership and codeshare agreements, awards and recognitions, future plans and expansion, as well as its commitment to corporate social responsibility.


So, let us dive in and discover all that Cambodia Angkor Air has to offer!


History of Cambodia Angkor Air

The history of Cambodia Angkor Air dates back to 2009 when the Cambodian government and Vietnam Airlines joined forces to establish a national carrier for Cambodia. This partnership aimed to provide high-quality air travel services and promote tourism in the country.


The airline’s inaugural flight took place on July 28, 2009, with a route from Phnom Penh to Siem Reap, connecting two of the most popular destinations in Cambodia. From the beginning, Cambodia Angkor Air set out to prioritize customer satisfaction by offering reliable and comfortable flights.


Initially, the airline operated with a small fleet of aircraft, including Airbus A321 and ATR 72-500 planes. Over the years, it has expanded its fleet to include more modern and fuel-efficient aircraft, such as the Airbus A320 and Airbus A321neo.


Building on its success, Cambodia Angkor Air gradually expanded its route network. Today, the airline offers domestic flights to destinations like Sihanoukville, Battambang, and Phnom Penh, allowing travelers to explore the different regions of Cambodia conveniently.


In addition to domestic flights, Cambodia Angkor Air also operates international routes to popular destinations in Asia, including Vietnam, Thailand, China, and Singapore. These flights enable travelers to easily connect to major cities in the region, making Cambodia a more accessible and attractive hub for tourism and business.


As a testament to its commitment to customer satisfaction, Cambodia Angkor Air has continuously invested in training its staff and upgrading its services. The airline offers a range of amenities onboard, including comfortable seating, in-flight entertainment, and delectable meals.


Throughout its history, Cambodia Angkor Air has remained true to its mission of being a reliable and customer-centric airline. Its dedication to providing exceptional service has earned it a strong reputation in the aviation industry.


Overall, the history of Cambodia Angkor Air reflects its growth, evolution, and contribution to the development of the Cambodian aviation sector. While focusing on operational excellence, the airline has also played a significant role in promoting tourism and connecting Cambodia to the rest of the world.


Routes and Destinations

Cambodia Angkor Air offers a diverse range of routes and destinations, both domestic and international, catering to the travel needs and preferences of its passengers. With its extensive network, the airline connects Cambodia to various cities in Asia and beyond.


Domestically, Cambodia Angkor Air operates frequent flights to major cities and tourist destinations within Cambodia. These include Phnom Penh, the bustling capital city with its vibrant markets and historical landmarks, Siem Reap, home to the iconic Angkor Wat temple complex, and Sihanoukville, known for its stunning beaches and vibrant nightlife.


Internationally, Cambodia Angkor Air serves several destinations in Asia, making it easier for travelers to explore the region and connect to other parts of the world. Popular international routes include flights to Bangkok, Ho Chi Minh City, Hanoi, Singapore, Kuala Lumpur, and Guangzhou.


Passengers can also enjoy convenient connections to other destinations through Cambodia Angkor Air’s codeshare agreements with partner airlines. These partnerships enable seamless travel experiences, allowing travelers to reach destinations even beyond the airline’s own network.


It is important to note that the airline’s route network continues to evolve and expand, with new destinations being added to cater to the growing travel demand. As Cambodia’s tourism sector continues to flourish, Cambodia Angkor Air is poised to play a vital role in connecting the country to even more international destinations.


Whether you are a leisure traveler looking to explore the rich cultural heritage of Cambodia or a business traveler seeking efficient connections to major cities in Asia, Cambodia Angkor Air offers a comprehensive network of routes to fulfill your travel needs.


With its reliable and comfortable flights, coupled with excellent customer service, Cambodia Angkor Air ensures a smooth and enjoyable journey to your chosen destination. So, sit back, relax, and let Cambodia Angkor Air take you on your next adventure.


Fleet Information

Cambodia Angkor Air is equipped with a modern and well-maintained fleet of aircraft, ensuring safety, comfort, and efficiency for its passengers. The airline has strategically chosen aircraft that are fuel-efficient and capable of operating on different types of routes.


At present, Cambodia Angkor Air’s fleet primarily consists of Airbus aircraft. It operates Airbus A320, which is known for its reliability and fuel economy, as well as Airbus A321neo, which offers enhanced performance and passenger comfort. These aircraft are equipped with state-of-the-art technology and provide a smooth and enjoyable flying experience.


In addition to the Airbus models, Cambodia Angkor Air also utilizes the ATR 72-500 aircraft for selected short-haul flights. The ATR 72-500 is a turboprop aircraft known for its excellent performance on regional routes, providing a cost-effective and environmentally friendly option for certain destinations.


The choice of these aircraft allows Cambodia Angkor Air to efficiently serve both domestic and international routes, catering to the various travel demands of its passengers. With a reliable fleet, the airline ensures an on-time performance and a comfortable journey for all travelers.


As part of its commitment to passenger safety, Cambodia Angkor Air adheres to stringent maintenance and safety standards. Its aircraft undergo regular inspections and maintenance procedures to guarantee their airworthiness and to comply with international aviation regulations.


The airline’s commitment to fleet modernization and operational excellence reflects its dedication to providing an exceptional travel experience for its passengers. By investing in a reliable and efficient fleet, Cambodia Angkor Air aims to exceed customer expectations and maintain its position as a trusted airline in the region.


With comfort, safety, and efficiency at the forefront, Cambodia Angkor Air’s fleet of modern aircraft is well-equipped to take you to your desired destination, ensuring a seamless and enjoyable journey from takeoff to landing.


Services and Amenities

Cambodia Angkor Air strives to provide a comfortable and enjoyable travel experience for its passengers by offering a range of services and amenities on board its flights.


Passengers can expect comfortable seating with adequate legroom to ensure a relaxing journey. The airline’s cabins are designed with passenger comfort in mind, allowing them to unwind and make the most of their flight.


For in-flight entertainment, Cambodia Angkor Air provides a selection of movies, TV shows, and music to keep passengers entertained throughout the flight. Whether you want to catch up on the latest blockbusters or relax to your favorite tunes, there’s something to cater to everyone’s preferences.


In terms of dining options, the airline offers a variety of meals and beverages, including both Asian and Western cuisine. Passengers can enjoy a complimentary meal or snack, depending on the duration of the flight. Special dietary requirements can also be accommodated with prior notification.


Moreover, Cambodia Angkor Air understands the importance of staying connected during a flight. That’s why the airline offers Wi-Fi services on select aircraft, allowing passengers to browse the internet, check emails, and stay connected with their loved ones.


Passengers can also take advantage of Cambodia Angkor Air’s frequent flyer program, which rewards loyal customers with various perks and benefits. By accumulating miles, passengers can enjoy benefits such as priority check-in, extra baggage allowance, access to exclusive lounges, and more.


Throughout the flight, the airline’s attentive and professional cabin crew is available to assist passengers and ensure their needs are met. They are trained to deliver exceptional customer service and create a positive and enjoyable experience for every traveler.


Overall, Cambodia Angkor Air is committed to providing high-quality services and amenities to make your journey as comfortable and pleasant as possible. Whether you’re traveling for business or leisure, the airline’s offerings aim to enhance your overall travel experience.


So, sit back, relax, and enjoy the many services and amenities that Cambodia Angkor Air has to offer as you embark on your next adventure.


Partnership and Codeshare Agreements

Cambodia Angkor Air has established strategic partnerships and codeshare agreements with various airlines, aiming to expand its reach and provide enhanced connectivity to its passengers. These collaborations allow travelers to access a wider network of destinations and enjoy seamless travel experiences.


One significant partnership for Cambodia Angkor Air is with Vietnam Airlines, its joint venture partner. This partnership enables passengers to connect seamlessly between the two airlines, providing greater convenience for those traveling within Vietnam and Cambodia. With coordinated flight schedules and shared services, passengers can enjoy smooth transfers and a hassle-free travel experience.


In addition to its partnership with Vietnam Airlines, Cambodia Angkor Air has also entered into codeshare agreements with other reputable airlines around the world. These agreements allow passengers to book flights with Cambodia Angkor Air, while also having the option to travel on the partner airline’s flights to selected destinations.


Through these codeshare partnerships, Cambodia Angkor Air extends its reach to destinations beyond its own network, offering passengers a wider range of choices. This is particularly beneficial for travelers seeking connections to major cities in Asia and other parts of the world.


Codeshare agreements also provide added convenience by allowing passengers to book a single ticket for their entire journey, even if it involves multiple flights with different airlines. This simplifies the travel process, as passengers can check-in their luggage just once and enjoy seamless transfers between flights.


Furthermore, these partnerships often come with additional perks and benefits for frequent flyers, such as the ability to earn and redeem miles across multiple airlines, access to shared airport lounges, and priority services.


Overall, Cambodia Angkor Air’s partnership and codeshare agreements contribute to its goal of providing enhanced connectivity and travel options for its passengers. These collaborations with esteemed airlines not only expand the airline’s reach but also enhance the overall travel experience for its customers.


So, whether you’re exploring Cambodia’s temples or embarking on an international adventure, Cambodia Angkor Air’s partnerships ensure a seamless and convenient journey to your chosen destination.


Awards and Recognitions

Over the years, Cambodia Angkor Air has been recognized for its excellence in the aviation industry, earning several awards and accolades. These acknowledgments reflect the airline’s commitment to delivering exceptional services and providing a memorable travel experience to its passengers.


One notable recognition received by Cambodia Angkor Air is the World’s Leading Airline – Economy Class award at the prestigious World Travel Awards. This recognition highlights the airline’s dedication to providing comfortable and enjoyable travel experiences for economy class passengers.


In addition, Cambodia Angkor Air has been honored with the World’s Leading Cultural Airline award, emphasizing the airline’s role in promoting Cambodia’s rich cultural heritage and heritage tourism. This recognition acknowledges the airline’s efforts in showcasing the country’s cultural landmarks and attractions.


Furthermore, Cambodia Angkor Air has received accolades for its exceptional service in the region. It has been named the Best Regional Airline in Asia by the Asia Pacific Aviation Center, recognizing its exemplary performance in terms of safety, service, and customer satisfaction. This recognition reaffirms the airline’s commitment to maintaining high standards in all aspects of its operations.


The dedication and professionalism of Cambodia Angkor Air’s staff have also been acknowledged. The airline has been honored with the Best Cabin Crew award by the Skytrax World Airline Awards, commending the attentive and friendly service provided by its cabin crew members.


These awards and recognitions serve as a testament to Cambodia Angkor Air’s continuous efforts to exceed customer expectations and stand out in the competitive aviation industry. They validate the airline’s commitment to providing a superior travel experience, from the moment passengers step on board until they reach their destination.


As Cambodia Angkor Air continues to enhance its services and expand its route network, it strives to maintain its reputation as a leading airline in the region, consistently delivering exceptional service and memorable journeys for its passengers.


Future Plans and Expansion

Cambodia Angkor Air has ambitious plans for future growth and expansion, aiming to further enhance its services and connect Cambodia to more destinations around the world.


One of the key areas of focus for the airline is to expand its route network. As tourism in Cambodia continues to grow, Cambodia Angkor Air is keen on identifying new destinations that can contribute to the overall travel experience for its passengers. By adding more routes, the airline aims to provide greater convenience and connectivity to both domestic and international travelers.


In line with its commitment to operational excellence, Cambodia Angkor Air intends to invest in acquiring more modern and fuel-efficient aircraft. By enhancing its fleet, the airline can optimize its operations, offer more comfortable flights, and reduce its environmental impact.


Furthermore, Cambodia Angkor Air aims to strengthen its partnerships and codeshare agreements with other reputable airlines. By expanding its network of partner airlines, the airline can provide passengers with even more connectivity options, allowing them to reach a wider range of destinations seamlessly.


As part of its expansion plans, Cambodia Angkor Air is also looking into potential collaborations with international airlines to increase its global reach. By partnering with airlines from different regions, the airline can attract more international tourists to Cambodia while facilitating smoother travel experiences for its passengers.


Additionally, Cambodia Angkor Air recognizes the importance of technology and plans to invest in digital solutions to enhance its services. This includes improving its online booking system, streamlining check-in procedures, and providing more personalized customer experiences through digital platforms.


Overall, Cambodia Angkor Air is committed to growth and expansion, both in terms of its route network and the quality of its services. The airline is dedicated to providing an exceptional travel experience to its passengers and aims to position itself as a preferred choice for travel within and outside of Cambodia.


As the airline continues to evolve and expand, travelers can look forward to more destinations, improved services, and an even better flying experience with Cambodia Angkor Air.


Corporate Social Responsibility

Cambodia Angkor Air recognizes its role in society and is committed to corporate social responsibility initiatives that have a positive impact on the communities it serves. The airline implements various programs and initiatives that focus on environmental sustainability, community development, and employee well-being.


Environmental sustainability is a key focus for Cambodia Angkor Air. The airline takes measures to minimize its carbon footprint and reduce its impact on the environment. This includes implementing fuel-saving measures, optimizing flight routes, and adhering to eco-friendly practices on the ground. The airline also engages in partnerships and initiatives to support conservation efforts, such as sponsoring environmental awareness campaigns and initiatives that promote responsible tourism.


Community development is another important aspect of Cambodia Angkor Air’s corporate social responsibility efforts. The airline supports local communities through initiatives that foster economic development and social well-being. This includes partnering with local organizations and contributing to educational programs, healthcare initiatives, and infrastructure development projects. The airline also encourages its employees to participate in volunteer activities and community outreach programs.


Cambodia Angkor Air places a strong emphasis on employee well-being and development. The airline provides a safe and supportive work environment, prioritizing the health and safety of its employees. It invests in training and development programs to enhance the skills and knowledge of its staff, promoting career growth and personal development. The airline also promotes diversity and inclusivity, fostering a culture of respect and equality among its workforce.


In addition to these initiatives, Cambodia Angkor Air supports charitable organizations and humanitarian causes through contributions and sponsorships. The airline recognizes the importance of giving back to society and actively participates in initiatives that address social issues and uplift underprivileged communities.


Through its corporate social responsibility initiatives, Cambodia Angkor Air seeks to make a positive difference in the lives of the people it serves. The airline’s commitment to environmental sustainability, community development, employee well-being, and philanthropy aligns with its vision of being a responsible and socially conscious organization.


As Cambodia Angkor Air continues to grow and expand, its dedication to corporate social responsibility will remain at the core of its operations, ensuring that it contributes to the well-being and development of the communities it serves.


Contact Information and Customer Support

For any inquiries, assistance, or feedback, Cambodia Angkor Air provides various channels of contact to ensure exceptional customer support.


If you have any general inquiries or need assistance, you can contact the airline’s customer service team through their dedicated hotline. Professional and friendly customer service agents are available to answer your questions and provide support in a timely manner.


In addition to the phone hotline, Cambodia Angkor Air maintains an active online presence. The airline’s official website offers a wealth of information, including flight schedules, booking options, and frequently asked questions. If you prefer to communicate digitally, you can also reach out to the airline via email or through their social media channels. The social media platforms are monitored regularly, allowing for quick responses to customer queries.


For passengers requiring assistance at the airports, Cambodia Angkor Air has customer service counters available at the main airports it operates in. Trained staff are present to provide guidance, handle inquiries, and assist with any travel-related matters. These counters are conveniently located within the airport terminals for easy access.


Cambodia Angkor Air is dedicated to ensuring a seamless and stress-free travel experience for its passengers. In the event of any issues or concerns during your journey, the airline’s staff is prepared to provide on-ground support and resolve any challenges that may arise.


As part of its commitment to customer satisfaction, Cambodia Angkor Air values and appreciates feedback from passengers. If you have any feedback, suggestions, or complaints, the airline encourages you to share your thoughts. This valuable feedback helps the airline identify areas for improvement and make necessary adjustments to enhance the overall travel experience for future passengers.


So, whether you have a question about a booking, need assistance during your journey, or have any feedback to share, Cambodia Angkor Air’s dedicated customer support team is ready to assist you in any way they can.


For detailed contact information, including phone numbers, email addresses, and social media links, visit the official Cambodia Angkor Air website.